Shipping & Returns

 Ballymore/Tri-Arc

 

Product Specifications are subject to change without notice. Please confirm critical product specifications at the time of ordering.

 

INSPECTION PROCEDURE:

Shipments are made FOB factory. Each product has been inspected before shipment. Consignee is responsible to inspect product at time of delivery and should refuse shipment or provide written notice to carrier upon receipt of damaged products.

 

Carriers and Ballymore/Tri-Arc will not accept claims if damage is not noted at the time of delivery.
Freight: Ship Prepaid and Add to take advantage of freight cost reductions with our carrier. Service Charge will be added Ballymore can provide estimated freight cost based upon our preferred carriers. Note: Cost are subject to change depending on fuel surcharges, special delivery requirements, etc. Ballymore will not be responsible for differences in freight estimates and actual freight costs.
On collect or 3rd party billing shipments, any freight claims must be handled by the customer, including refused shipments.

 

RETURN POLICY:

If for any reason Buyer is not satisfied with any standard product received from Seller, Buyer must advise Seller within 15 days of receipt of your order. All items to be returned must be authorized and assigned an RMA number by Seller. We will not accept any returns without a Seller issued RMA number. All returns must be in good condition, in the original packaging (or reasonable substitute) and prepaid within a 15-day period of RMA issue. A 20% -25% re-stocking fee will be applied to all standard items including lifts; 50% on aluminum and stainless. All modified items are non-returnable.

 

NON-REFUNDABLE ITEMS:

Custom or modified ladders, work platforms, crossovers, modified or custom lifts are non-refundable.

 

 

Lift Products Inc. 

 

INSPECTION PROCEDURE:

Shipments are made FOB factory. Each product has been inspected before shipment. Consignee is responsible to inspect product at time of delivery and should refuse shipment or provide written notice to carrier upon receipt of damaged products.

 

Carriers and Ballymore/Tri-Arc will not accept claims if damage is not noted at the time of delivery.
Freight: Ship Prepaid and Add to take advantage of freight cost reductions with our carrier. Service Charge will be added Ballymore can provide estimated freight cost based upon our preferred carriers. Note: Cost are subject to change depending on fuel surcharges, special delivery requirements, etc. Ballymore will not be responsible for differences in freight estimates and actual freight costs.
On collect or 3rd party billing shipments, any freight claims must be handled by the customer, including refused shipments.

 

RETURN POLICY:

If for any reason Buyer is not satisfied with any standard product received from Seller, Buyer must advise Seller within 15 days of receipt of your order. All items to be returned must be authorized and assigned an RMA number by Seller. We will not accept any returns without a Seller issued RMA number. All returns must be in good condition, in the original packaging (or reasonable substitute) and prepaid within a 15-day period of RMA issue. A 20% -25% re-stocking fee will be applied to all standard items including lifts; 50% on aluminum and stainless. All modified or custom items are non-returnable.   

 

NON-REFUNDABLE ITEMS:

Custom or modified work platforms, skirting, fork pockets, brakes, turn tops, etc., all Upenders, Tilters, Box Dumpers, XXH, XXW, and XXL Lifts are non-refundable.

 

Conditions: 

  • Please review all specifications and options

  • Units are manufactured to order and are Non-Cancelable, Non-Returnable