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Frequently Asked Questions (FAQ)
How do I choose a rolling ladder?
- For guidance, check out our "How to choose a ladder" section of the site.
- Our FAQ for ladders also has some selection information.
What codes are the ladders / lifts built to ?
- Ladders are built to OSHA 1910.29 and ANSI A14.7 standards.
- Lifts are built to ANSI A92.3 standards.
- Compliance with any other codes should not be assumed.
Can the ladders be built to CAL-OSHA standards ?
- Ladders shipping to California should be built to CAL-OSHA standards.
- Ballymore offers CAL-OSHA ladders as an option.
What replacement parts are available and how do I purchase them ?
- A variety of parts are available and In-Stock in most cases. Please refer to the Parts Section of this website for detailed descriptions.
- Or call Ballymore’s Customer Service Department for help on your specific need.
How can I obtain Assembly Instructions ?
- Refer to the Assembly Instructions Section of this website.
- Instructions are specific to product category.
What is the Warranty on the Ladders and Lifts ?
- Ballymore warrants our products to be free from defects in material and workmanship for a period of one year from the date of original purchase.
- Please refer to the WARRANTY section of this website for details.
Will Ballymore make Modifications to Standard Ladders ?
- Yes. Some popular modifications are Deep Top Steps, Rear or Side Exit from Top Step, Fold-Down Rails, Caster modifications, Capacity, and Color.
- Feel free to ask our Customer Service Team about your special applications.
Does Ballymore build Custom Ladders / Work Platforms ?
- Absolutely. We offer a large Custom Department to help with your non-standard needs.
- Contact Ballymore’s Customer Service Team and let us design for your special vertical access requirements.
Can I get personalized help or recommendations from Ballymore ?
- Yes. Please feel free to call our Customer Service Team to answer your specific questions or help with recommendations for your particular application.